Cody Davis is a Technical Support Engineer at ScienceLogic since August 2023, acting as a Tier 2 escalation point for complex customer issues and leading support for critical customers. Prior to this role, Cody held various positions at OpenText from April 2010 to August 2023, including Sr. Customer Operations Project Manager and Sr. Technical Strategy Analyst, where responsibilities encompassed managing multiple projects, improving customer experience, and implementing process enhancements. Cody also has a background in technical support and tutoring, having worked as a Computer Technology Tutor at Kent State University and contributing to multiple support and training initiatives throughout the career. Cody holds a Bachelor's degree in Computer Technology and an Associate’s degree in Business from Kent State University.
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