Jesse Triplett

Jesse Triplett is a seasoned IT professional with extensive experience in technical support and engineering roles. Currently serving as the KnowledgeBase Project Lead and Senior Technical Support Engineer at ScienceLogic since December 2019, Jesse specializes in procedure creation, engineer training, and metrics collection, while also managing customer service inquiries. Previously held positions include Senior Linux Engineer at MetLife, Systems Engineer II at Bandwidth Inc., and Consultant at Red Hat, contributing to infrastructure solutions and high availability clusters. Earlier experience includes a multi-media specialist role at North Carolina State University, focusing on video and audio production and support. Jesse holds dual Bachelor of Arts degrees in Arts Applications - Theatre and Communication from North Carolina State University.