Monica P. is a seasoned professional with extensive experience in customer engagement and support, currently serving as a Senior Engagement Manager at ScienceLogic since November 2021, after progressing through roles in Customer Success Management and Associate Customer Success Management. Prior to ScienceLogic, Monica P. worked at Oracle from May 2017 to November 2021, where roles included Customer Support Analyst L2 and Micros Hospitality Customer Support Analyst. Previous experience also includes positions as a FAST Support Engineer at Honeywell and Technical Support Analyst at Dell. Monica P. began a career in translation and interpretation at U.M.0894 Bucharest. Educational qualifications include a Master's degree in Psychology from the National Academy of Intelligence Mihai Viteazul and a Bachelor's degree in English Language and Literature from the University of Craiova.
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