Daniel Potter

Daniel Potter is an experienced IT professional currently serving as a Service Desk Analyst at Scientific Laboratory Supplies Ltd. since May 2021. Previously, Daniel worked as an IT Support Officer at Orcus from September 2013 to May 2021, where responsibilities included bespoke software support for multi-channel retail software, focusing on stock management, reporting, point of sale, and sales order processing. Earlier in the career, Daniel held a call center role with Dixons Retail from September 2007 to January 2011, assisting customers with troubleshooting and resolving issues related to computers and audio-visual equipment. Daniel's educational background includes GCSEs from St Benedict R.C School and several certifications in Microsoft Office and key skills from Learn Direct UK and Derby College.