SCIEX
Andrew Eyre is an experienced IT professional with a strong background in service management and technical support. As a ServiceNow Developer at SCIEX since September 2018, Andrew leads the system administration and development of the ServiceNow platform for IT servicedesk operations. Prior roles include serving as the Lead Trainer and Principal Technical Designer for Cherwell IT Service Management, providing on-site support for UK locations, and contributing to global remote support for over 4000 users. Previous positions include senior IT support roles at The PC Support Group, remote desktop and server support at Mansys UK Ltd, and participation in large-scale projects such as desktop refresh initiatives for Liverpool Council. Andrew holds a BEng in Computer Game Design from the University of Staffordshire and has a comprehensive history in various technical and customer-facing roles, reflecting expertise in IT infrastructure maintenance, user support, and system upgrades.
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SCIEX
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SCIEX helps to improve the world by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. The company's global leadership and world-class service and support in the capillary electrophoresis and liquid chromatography-mass spectrometry industry have made it a trusted partner to thousands of scientists and lab analysts worldwide who are focused on basic research, drug discovery and development, food and environmental testing, forensics and clinical research.