Chris K.

Chris K. has held various customer success management roles throughout their career. Chris'smost recent role was as a Customer Success Manager at Scoro, where they focused on helping teams manage their time and streamline work processes. Prior to that, they worked as a Customer Success Manager at EmpowerRD, where they supported clients in maximizing their research and development tax credits. Chris also has experience as a Digital Client Success Manager at International SOS, where they managed client relationships in the EMEA region. Additionally, they worked as a Customer Success Manager at Clear Books, where they played a key role in bridging the gap between sales and client support functions. Chris's earlier experience includes roles at IRIS Software Group as both a Customer Success Specialist and an Onboarding Account Manager, and at Wauton Samuel as a Client Support Officer and Software Tester. Chris also gained customer service and sales experience as a Duty Manager at énergie Fitness gym franchise and as a Visitor Services Host at Southbank Centre. Overall, Chris has a strong background in customer success and has consistently worked to improve client relationships and drive customer satisfaction.

Chris K. attended Blackheath Blue Coats C.E from 2005 to 2007, where they pursued A-Levels in Geography, Sociology, Applied Business, and Marketing. Following this, they attended Zenos Academy from 2007 to 2008, where they completed an Advanced IT Apprenticeship in Information Technology.