Heidi Deckelmann

Heidi Deckelmann has extensive experience in contact center operations, project management, and consulting. Heidi has worked with companies like Scotiabank, JPMorgan Chase, and Accenture in various roles such as Recruitment Lead, Senior Manager, Team Lead, and Project Manager. Heidi has a strong background in managing teams, implementing process improvements, and mentoring staff. Heidi has a proven track record of achieving cost savings and delivering added value proposals for clients. Heidi's educational background includes Le Phare, Henry Munroe, and Colonel By.