Danielle A.

Danielle A. has over a decade of experience in technical support and customer service roles, primarily within Scotiabank. Since April 2018, Danielle has served as a Specialist, delivering white-glove service and desk-side support to global Senior Vice Presidents and their Executive Assistants, managing all day-to-day IT functions for executive users. Prior roles at Scotiabank included Senior Executive Support Technician and Technical Analyst II, where Danielle excelled in providing timely technical support both domestically and internationally. Earlier experience includes positions at McDonald's and Dollarama, focusing on customer service efficiency and operational tasks. Danielle holds a Bachelor's degree in Business Administration and Management from Trent University, earned between 2012 and 2017.