Lily Macream holds an MBA and has a demonstrated history in customer experience transformation, DEI leadership, and organizational strategy. They completed an A+ capstone project focused on dismantling systemic barriers in leadership pipelines within the Canadian banking sector, leading to strategic recommendations for enhancing leadership mobility among underrepresented groups. With extensive experience at Scotiabank in various managerial roles from 2012 to 2020, they champion initiatives that foster inclusive, high-impact business strategies. Additionally, Lily's education includes degrees in Language Interpretation and Translation from Concordia University and Business/Managerial Economics from York University.
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