Lisa Friedenberg

Director Canadian Collections Risk Management

Lisa Friedenberg is a retired senior executive with over 15 years of experience in building world-class call centers across various sectors, including telecom, IT, energy, and financial services. They served as Director of Canadian Collections Risk Management at Scotiabank from 2015 to the present and held notable roles as Vice President of Collections at Citigroup and Vice President of Operations at NCN. Throughout their career, Lisa has demonstrated a commitment to performance improvement and cost efficiency, achieving significant results such as transforming call centers and increasing productivity. They are recognized for their leadership skills and expertise in credit and collections.

Location

Toronto, Canada

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