Marla Mackenzie is currently the Director of Change Capabilities and Design at Scotiabank's CB Transformation Office. Previously, Marla held several director-level positions at Scotiabank, including roles in Strategic Planning & Assessment and Structural Cost Transformation, as well as in various aspects of customer experience and strategic initiatives. Prior to Scotiabank, Marla worked as a Senior Consultant for Ernst & Young in Financial Services Advisory. Marla is pursuing a BA in Psychology at Carleton University, along with studies in HR Management and Compliance and Financial Planning.
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