Renu Roy is currently a Lead Developer at Scotiabank, specializing in call center design and implementation with a strong focus on Avaya-based technologies. They have extensive experience in troubleshooting telephony, networking issues, and optimizing call flow designs. Previously, Renu worked as a Network Engineer at Manulife, where they led multiple initiatives, including the cloud migration of contact center applications. With a Bachelor of Engineering in Computer Science from Nandha Engineering College, Renu also served in technical roles at various companies, including Rogers Communications and Bell.
Location
Canada
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