Roberto Willars is an Executive Director specializing in Planning, Organizational Model Design, and Process Improvement at Scotiabank. With experience as a Managing Consultant at MasterCard Advisors and in various roles at MasterCard, including Business Development Director, Roberto has developed a strong background in strategic planning and analytics. Previously, Roberto served as a Principal at Customer Intelligence Inc. and has held positions at McKinsey & Company and DHL Express among others. Roberto earned a Master's degree from Esade and a Bachelor of Science from Tecnológico de Monterrey.
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