Ryan Singh is an accomplished Senior Manager specializing in Fraud Management with extensive experience in the financial services sector. Currently at Scotiabank since February 2022, Ryan oversees multiple work streams focused on Fraud Operational Quality Assurance, Automation, Customer Experience, and System Conversion, demonstrating a strong track record in driving significant fraud savings and improving customer satisfaction metrics. Prior roles at Tangerine included managing fraud detection operations and leading system upgrades, while earlier positions at Millennium1 Solutions involved project management and compliance initiatives related to PCI-DSS standards. Ryan holds a Project Management certification from Humber College and an Honours degree in Business from York University.
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