Shaker Ashraf

Shaker Ashraf is an experienced professional in Human Resources and customer service, currently serving as Team Lead in Employee Services at Scotiabank since December 2016. In this role, Shaker oversees a team dedicated to providing efficient HR support globally, focusing on service excellence and process optimization. Prior experience includes roles as an Employee Services Consultant specializing in time management and payroll, a Bilingual Hire and Onboarding Administrator, and a Bilingual Client Service Officer. Shaker's background also features customer service positions at Shoppers Drug Mart, Shell, and Transamerica Life Canada, where service excellence and training new staff were key responsibilities. Shaker holds a Bachelor of Commerce degree in Accounting and Finance from George Brown College.