Louise Broadley currently serves as Service Lead at ScottishPower, a position held since September 2024. Prior to this role, Louise worked at Systal Technology Solutions as a Service Delivery Analyst and Executive Assistant to the CEO from June 2021 to October 2024. Louise's earlier experience includes roles such as Graduate Operations Manager at Clece Care Services Ltd., Shift Manager and Area Leader at McDonald's, and Graduate Account Manager at Hewlett Packard Enterprise. Louise began their career at McDonald's as an Area Leader, Crew Trainer, and Crew Member. Educational qualifications include a Bachelor's degree in International Business with Marketing and Human Resource Management from Strathclyde Business School and a Bachelor's degree in International Business from WU (Vienna University of Economics and Business).