Nicola Rathmill

Nicola Rathmill currently serves as the Chairperson of the Women's Network and Customer Service Manager at the Scottish Qualifications Authority, where responsibility includes the strategic and operational management of customer service and sales teams. Prior experience includes various roles at The HEINEKEN Company, ranging from Trading Operations Manager to Trading Team Manager, along with a position as Customer Operations Manager at John Lewis & Partners. Nicola's career also includes a role as Team Manager at Three UK and various positions at HSBC, focusing on service and sales. Educationally, Nicola holds a BA Hons in Psychology from the University of the West of Scotland.