Caroline Maddock-Jones

Caroline Maddock-Jones is an accomplished professional in the financial services sector, currently serving as the Proposition Manager for Individual Annuities at Scottish Widows since April 2023. With a decade of experience at Lloyds Bank Private Banking from June 2013 to May 2023, Caroline held roles as Manager of the Advice Support Associates Team and Para Planner, focusing on recommendations and financial reports for ultra high net worth clients. Prior experience includes a successful tenure as a Financial Advisor at Halifax from 2004 to 2013, where Caroline achieved consistently high customer satisfaction scores, and as Head of Customer Service Development at Threadneedle Investments from 1997 to 2001, contributing to significant brand initiatives. Additional experience includes serving as Head of Broker Sales and Investor Services at Gartmore Investment Management Limited from 1991 to 1997. Caroline holds a BA Hons in History and Politics from the University of Warwick.