Jamie Mortimer Dippfs

Jamie Mortimer DipPFS is a seasoned professional with extensive experience in account support and operations management. Currently serving as Senior Support Manager at Scottish Widows since May 2023, Jamie previously held roles at Embark Group as Manager of Distribution Support Operations, where oversight of multiple support teams and process enhancements were key responsibilities. Jamie's tenure at Zurich Insurance Company Ltd involved developing a specialist support team for key intermediaries and managing compliance and training within the platform adoption teams. Earlier career highlights include a directorial position at KyNa Boutique and a telephone account management role at Aviva, showcasing a strong background in customer experience and operational efficiency.