Richard Ward

Richard Ward is a seasoned retail professional with extensive experience in leadership and operations. From April 2011 to August 2020, Richard served as Divisional Director of Trade Counter Operations at Screwfix, managing over 500 trade counters that generated more than £1.2 billion annually and overseeing a payroll budget exceeding £100 million. Prior roles at Screwfix included Director of TC Property & Development, where Richard led a team of 60 in site acquisitions and facilities management, and Stock & Warehouse Efficiency Manager, focusing on operational efficiency. Richard's earlier career included positions at Stead and Simpson Shoes as Area Sales Manager, overseeing 26 outlet stores, and a series of roles at Clarks that included Area Sales Manager, Retail Leadership Training Manager, Regional Trainer, and Retail Store Manager, emphasizing performance improvement and team development across multiple locations.