Tom Bear is an experienced professional in customer service and operations management, currently serving as Customer Service Delivery Manager at Screwfix since October 2022. Prior experience includes various roles at the National Trust from November 2014 to March 2022, such as Visitor Operations and Experience Manager, Property Operations Manager, and Assistant Visitor Experience Manager. Prior to this, Tom worked as Operations Manager at Bradsons (Event Services), Sales Manager at Stearn Electric Co Ltd, and Sales and Account Manager at GW Publishing. Tom began a career in event services at Bradsons in 2004 as an Event Services Coordinator. Tom holds a Bachelor's degree in Marketing with Advertising Management from Solent University, completed between 2006 and 2009.
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