Paul C.

Support Ops | Specialist

Paul C. possesses extensive experience in customer support and operations, with a focus on enhancing client experiences in various technology-driven environments. Currently working at Scribd, Inc. since March 2019, Paul has held multiple roles, including Support Ops Specialist and Customer Joy Creator II. Prior to Scribd, Paul served at SiteLock from October 2015 to March 2019, providing comprehensive customer care support and configuring advanced security tools. Experience at Endurance International Group as a Registrar Escalation Specialist involved resolving escalated customer concerns, while earlier roles at GoDaddy and CarMax contributed to strong communication and technical skills, particularly in web hosting technologies and customer service. Paul earned a Bachelor of Science in Game and Interactive Media Design from Collins College.

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