Bogdan Dumitru has a diverse work experience in managing operations and technical support teams across various companies in Europe. Bogdan has held managerial roles such as Managing Director, Operations Manager, Service Delivery Manager, Global Support Manager, and Technical Support and Operations Manager. Bogdan has experience in overseeing incident management, problem management, change management, release management, and service level management processes. Bogdan has also demonstrated proficiency in customer relationship management, team development, and process improvement.
Bogdan Dumitru holds a Bachelor's Degree in Law from Valahia University, obtained between 1998 and 2002. Bogdan then pursued two Master's Degrees from Valahia University in Management and Business Law, completed in 2004 and 2005. Additionally, they have obtained certifications in Time Management, Lean Six Sigma Yellow Belt, and ITIL v3 Foundation.
June, 2022 - present