Daysi M.

Daysi M. has extensive experience in customer support and fraud prevention, with a career spanning over a decade. At Cognizant, Daysi served as a Google Ads Analyst from August 2018 to May 2022, specializing in support for high-revenue clients in the LATAM region, utilizing platforms such as Google Ads and Google Analytics. Prior experience includes a role as Fraud Prevention Manager at SYKES, where Daysi led a team focused on identifying and managing fraudulent activities to protect client interests, and a position as Fraud Analyst, conducting audits to ensure data integrity. Additional roles at TELUS International Central America encompassed positions as a Subject Matter Expert and Customer Support Representative. Daysi's educational background includes studies at Universidad Dr. Jose Matias Delgado and Colegio La Asuncion.