Simona Chichiarelli is an experienced professional with a comprehensive background in customer relationship management and account management. Currently serving as an International Key Account Manager at SD Worx UK & Ireland since April 2015, Simona has held various roles including Operational Partner Manager and Customer Relationship Executive. Previous experience includes service desk management at GS Associates, where Simona was the first point of contact for clients and provided operational support. Simona's extensive tenure at IBM spanned from January 1999 to March 2014, during which time responsibilities included customer relationship management, project leadership for customer satisfaction, and critical customer management for global accounts. Educational qualifications comprise a Doctor of Law (JD) in Tax Law/Taxation from Sapienza Università di Roma and a Diploma of Accountancy in Foreign Trade and Computing.
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