Caroline Mendez

As vice president of client services, Caroline works with the account team to reinforce SD&A’s customer service centric culture, building long lasting partnerships, while being innovative and creative in helping clients exceed their fundraising goals. She manages a book of business that includes many of the nation’s largest nonprofits, including Sierra Club, Democratic National Committee and Greenpeace, just to name a few. As a political science graduate of Arizona State University, Caroline has a natural passion for many of the causes she gets to serve on a daily basis. In her tenure at SD&A, Caroline also served as a seasoned account executive, helping expand the National Call Center’s footprint in the political, social cause and advocacy arena. Her strengths in creating innovative strategies to boost the bottom line for SD&A’s clients, combined with her deep personal commitment to these causes, produced tremendous growth. Just prior to assuming her current leadership role, she demonstrated her business savvy as the company’s director of marketing, helping to increase the visibility of the SD&A brand through speaking engagements at industry conferences and events. Before coming to work for SD&A, Caroline was an account executive and recruiter for Adecco, the global leader in human resources services, where she made long strides in a short period of time. She was part of a two person team that started the accounting and finance branch from scratch – a project that generated significant new business for the company. For two years in a row, she was one of Adecco’s top 15 account executives nationwide, based on quarterly gross margin dollars earned. She also forged new partnerships with several companies that had never done business with Adecco throughout its 50 years in Los Angeles.