Jefferson Berlin

Jefferson has worked for SD&A since 1987. He was originally hired as the company’s first staff writer. Five years later, he became the company’s first manager of information systems. Today, in his role as vice president, Jefferson designs and supervises information technology processes for the National Call Center, for all of the on-site campaigns, and for the company’s administrative offices. He developed the proprietary software applications – the finest in the industry – that track and report the performance of on-site campaigns. Most recently, he was the innovator behind Call Manager, SD&A’s computerized lead management and dialing system. Before joining SD&A, Jefferson wrote training manuals for Sumitomo Bank in New York, worked as a production office coordinator on numerous film productions, and spent time working as a copy editor for several prestigious publishing houses. He holds a degree in English literature from New York University.