Hugo Pereira is an experienced IT professional currently serving as Técnico de Gestão e Organização at SEA.AI since October 2019, where responsibilities include training an AI Network Project, software testing in Java, and PowerBI initialization. Prior experience includes a role as Técnico de suporte em IT at WEBCOLINAS, focusing on web hosting and system administration. At Axians Portugal, Hugo held multiple positions including IT ServiceDesk, where tasks involved supporting customers with various platforms and analyzing technical failures, and as an IT Helpdesk Technician with responsibilities in configuring CISCO equipment. Early career experience includes a trainee role at Axians and a help desk position at Câmara Municipal de Loures, emphasizing technical support and incident management. Hugo Pereira holds a secondary professional degree in Gestão e Programação de Sistemas Informáticos from José Afonso, Loures.