Norhan Hatem

Norhan Hatem currently serves as a Social Media Moderator and Social Media Specialist at Seamless Media Inc. since July 2021, focusing on implementing effective social media strategies and content management across various platforms. From November 2014 to October 2019, Norhan held the position of Customer Service Team Lead at Raya Contact Center, overseeing the performance and training of Account Advisors while ensuring quality assurance standards and key performance indicators were met. Norhan's earlier experience includes trainee positions at several companies, such as Intel Corporation and the Egyptian General Petroleum Corporation, along with educational credentials in Electrical, Electronics, and Communications Engineering from Cairo University, completed in 2014.