Bram Lenten

Bram Lenten serves as the Chief Operations Officer at Seamly since March 2018, focusing on enhancing customer service through integrated chat solutions that leverage bots, systems, and people, currently supporting over 45 clients. Previously, Bram was the Co-Owner and Chair of Technology at Klantenservice Federatie from January 2019 to January 2022, facilitating discussions on technology applications for customer contact managers. Prior experience includes leading Digital Customer Service at KPN from February 2011 to June 2018, overseeing a significant expansion of the webcare, live chat, and social media teams, along with managing regional operations for 14 KPN stores. Bram holds a Bachelor of Commerce in Small Business Administration/Management from Hanze and multiple qualifications in communication, management, and agile methodologies.