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Erin P.

Director, Search Services at Search Strategy Solutions

Erin P. has a diverse and extensive work experience spanning multiple industries and roles. Erin began their career as an Assistant Editor and Web Manager at the Massachusetts Historical Society, where they were responsible for ensuring editorial quality and developing an online presence for the organization's library and manuscript repository. Erin initiated the creation of a comprehensive website, providing public access to historic manuscripts. Erin then worked as an Electronic Publishing Consultant at Management Sciences for Health, where they provided expertise in electronic publishing. Erin also served as an American Studies and Writing Instructor at the University of Michigan, teaching courses in English composition and American Culture.

Erin later joined Searchme, Inc. as a Search Quality Analyst, contributing to the development and improvement of a visual search engine. Erin analyzed search results and user query logs to identify ways to enhance relevance. At Yelp.com, Erin worked in Data Verification, and at Search Strategy Solutions, they held several roles. Erin began as a Senior Search Quality Analyst, responsible for account and project management, search relevance testing, and data analysis. Erin then progressed to the role of Director, Search Services, where they led search and findability consulting projects for industry leaders across various sectors. Erin managed search quality and taxonomy projects, and also troubleshooted problem queries.

Overall, Erin P. has a strong background in search quality and findability, with expertise in project management, data analysis, and search tuning. Erin also has experience in electronic publishing, instruction, and web management.

Erin P. began their education in 1995 at Wellesley College, where they pursued a Bachelor of Arts degree in American Studies. Erin completed their undergraduate studies in 1999. Later on, in 2003, they enrolled at the University of Michigan to pursue a Master of Arts degree in the PhD Program in American Culture, which they completed in 2006.

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Timeline

  • S

    Director, Search Services

    January, 2015 - present

  • Senior Search Quality Analyst

    January, 2011