John Gollands

John Gollands is a seasoned professional in customer service and retail management with a diverse background spanning over two decades. Currently serving as the Service Improvement Manager at Seasalt since May 2021, John focuses on developing service training materials, delivering induction training, and monitoring team performance. Prior roles at Seasalt also include Customer Service Manager, where responsibilities included resolving customer inquiries and creating training programs. John's extensive experience at Skechers from November 2010 to January 2021 included positions such as District Sales Manager and Area Manager for the London area, with notable achievements in visual merchandising and team training. Earlier career experience includes managing multiple stores at Gibbs Cambridge, where John was responsible for buying, visual merchandising, and setting up the company website. Education includes a GCSE from The Queens School, covering various subjects relevant to business and technology.