Seated
Jackie Masci is the current Director of Restaurant Success at Seated. Prior to their current position, Jackie worked as the Associate Director of B2B Go-To-Market Operations at Tripadvisor from April 2020 to July 2021. Jackie was also the Director of Customer Success at SinglePlatform from September 2013 to April 2020, which was acquired by TripAdvisor. Jackie has extensive experience in the food and beverage industry and is passionate about helping restaurants succeed.
Jackie Masci's educational career includes completing a BS in Business Administration with a focus in marketing from the University of Rhode Island. Jackie also studied international business through CEA - Cultural Experiences Abroad.
Some direct reports include Jhanio De Leon - Restaurant Success Manager, Madalyn Spychalski - Restaurant Success Manager, and Connor Welsh - Restaurant Success Partner. They work with Natalie Marshall - Senior Revenue Optimization Manager, Erin Butler - Director of Restaurant Success, and Steven Piscione - Director of Sales. Their manager is Erica Anderman, VP of Restaurant Operations.
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Seated
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Seated is the mobile restaurant discovery app that curates a highly-vetted list of more than 1,200 restaurants in 14 cities across the U.S. We offer diners dynamic rewards ($10-$50 per reservation) to Lyft, Amazon, and Starbucks every time you book a Seated restaurant on the platform for the first time. Seated’s mission is to help the 330,000 sit-down restaurants fight the national occupancy rate of 36% that has plagued the industry for decades and led 50% of restaurants to close within 3 years of opening. For these restaurants, we act as an attributable marketing, customer acquisition, and demand generation tool that brings them high quality, profitable diners at the times they need.