John Herring

John Herring is an experienced customer service professional with a career spanning over two decades. Currently, John serves as a Customer Service Representative at Seattle Metropolitan Credit Union since December 2016. Prior to this role, John held positions that included Sprint Premiere Customer Care & Apple Care Support at Concentrix, where responsibilities included promoting sales and resolving customer issues through effective decision-making in a fast-paced environment. Previous experience encompasses customer support roles at Sage, Rotech Healthcare, and Robert Half Finance & Accounting, focusing on customer interactions, billing, troubleshooting software issues, and maintaining detailed records. John holds a certification from Nortel PBX and completed general education at Rancho Buena Vista High School.