Laura Thomas

Laura Thomas has extensive experience in customer service, account management, and project leadership, currently serving as a Global Business Desk Analyst for the Americas at Seco Tools since March 2014. In this role, Laura manages large accounts such as Mahle, Haas Automation, CAT, and Busche-Alabama while providing support to field sales and customers in the South and Southeast territories. Previous positions include Team Lead for American Express at Alorica, where Laura supervised a team of 20 customer service representatives, and Social Media and Communications Consultant at Portrait Collections Photography Studio. Laura holds a Bachelor of Arts degree in Communication from Michigan State University.