SecurAmerica
Jamila Ramsey currently works as an Absence Management Claim Examiner II at Reliance Matrix Absence Management since September 2021, where responsibilities include serving as a liaison among clients, employees, and healthcare providers while resolving claim issues to enhance processing efficiency. In addition, Jamila has been a Senior Customer Service Representative at Ciox Health since June 2018, ensuring HIPAA compliance in medical information requests and managing the retrieval and electronic transmission of patient medical charts. Jamila holds a Certification of Medical Assistant from Sandford-Brown College and has completed additional studies at R.S. Thomas Consultant and Cedar Grove High School.