John Ferrell

John Ferrell is an accomplished Client Success Manager at Secure-24, where responsibilities include managing contract terms and business relationships for high-profile clients, driving account growth, and coordinating with technical support teams to maintain industry standards. Prior to joining Secure-24 in March 2009, John worked at EDS, an HP Company, serving as both an Infrastructure Analyst and a Global Situation Manager, where roles included supporting server operations, leading projects, and managing high-impact outages. John holds a Bachelor of Business Administration in Accounting Information Systems from Eastern Michigan University, obtained in 1998.