Smita Pati

Smita Pati is an experienced Customer Success Manager at Secure Code Warrior, with a proven track record in managing customer relationships and driving revenue growth. Previously, Smita worked at COFENSE as an Enterprise Account Renewal Manager, overseeing significant revenue from existing customer accounts across the APAC region and facilitating customer health checks. As a Client Success Manager at COFENSE, Smita specialized in onboarding and engaging APAC clients with tailored content while analyzing usage data to mitigate churn risks. Smita's career includes roles at Ingram Micro, where performance metrics such as retention rates and partner acquisition were exceeded, along with prior experience in technical sales support and software testing. Smita holds a Bachelor of Engineering in Computer Software Engineering from the University of Technology Sydney.