John McLaren

John McLaren is an experienced Support Engineer at Secure Network Administration Inc. since January 2019, with comprehensive expertise in technical support and customer service roles across various organizations. At Cigna Healthcare, where John has worked since July 2014, responsibilities have included administering technical support for multiple products and monitoring system performance. Additionally, John serves as a Configuration Specialist for the City of Raleigh Municipal Government, managing project work and providing technical assistance to support technicians. Previous roles include Endpoint Management and Customer Support Specialist at Cigna Healthcare, as well as Retail Manager at All Things Fun! and Service Specialist at Canon, Inc. John holds a degree in Business Administration from Camden County College and is currently pursuing a degree in Web Technologies at Durham Technical Community College.