Jason Ash

Customer Success Manager at SecureDocs, An Onit Company

Jason Ash has a diverse work experience spanning over multiple industries. Jason is currently employed at SecureDocs, Inc. since 2016, where they have held various roles including CLM Support Manager, Support Team Lead, and Customer Success Manager. In these positions, Jason has demonstrated strong leadership skills in managing and leading the Contract Lifecycle Management support team, focusing on providing excellent customer service. Jason has also developed and implemented customer support strategies, ensuring effective contract management. Additionally, Jason has overseen the troubleshooting and resolution of CLM issues, enhancing customer satisfaction and product usability.

Prior to their current role, Jason worked at Peet's Coffee from 2008 to 2015 as a Barista, where they educated and assisted guests with multiple products, implemented a new employee training program, and ensured quality safety and security according to operational standards.

Furthermore, Jason gained experience as a Sales Associate at Banana Republic from 2013 to 2014. In this role, they facilitated a positive shopping environment, developed positive customer relationships, and operated the cash register while ensuring proper documentation for cash deposits.

In 2013, Jason briefly served as the Director of Marketing and Public Relations at A Plus Family Dentistry. During their time there, they partnered with a local TV station to create a commercial targeting the local Hispanic community, conducted market research for marketing campaigns, and supported the delivery of thought leadership and communication plans.

Jason Ash attended UC San Diego from 2010 to 2015, where they earned their Bachelor's degree in Communication & Spanish Literature. Additionally, in 2012, Jason Ash also attended Universidad de Belgrano, but it is unclear whether they completed a degree or the field of study pursued there.

Links

Previous companies

Peet's Coffee & Tea logo

Timeline

  • Customer Success Manager

    June, 2021 - present

  • Senior Account Manager

    May, 2019

  • Account Manager

    February, 2016