Deepak Bhatia

Deepak Bhatia is an experienced professional in IT service management and telecommunications, currently serving as a Service Manager at Securitas India since October 2022. Previously, Deepak held roles at Novartis India as an IT Service Management Specialist and at HCL Technologies as a Consultant, focusing on service management and the Global Command Center (GCC). Deepak's tenure at Ericsson India Global Private Limited spanned nearly a decade, during which various positions were held, including Service Level Manager and ICT-Incident & Problem Manager, overseeing critical incidents and ensuring service level agreements were met. Deepak's career began with roles at Reliance Communications, Capitel Wireless Ltd., and Wipro Infotech, focused on incident, capacity, and change management, as well as deployment management for telecommunications projects. Deepak earned a Bachelor of Technology in Electronics and Telecommunications Engineering from APJ Abdul Kalam Technological University.