Janica van Velasquez

Janica Van Velasquez, MBA, is a seasoned professional with extensive experience in customer experience analysis, marketing research, and brand management. Currently serving as a Senior Assistant Manager and CX Analyst at Security Bank Corporation since January 2025, Janica previously held the position of Senior Marketing Research Specialist at Angkas, where responsibilities included leading data analysis and executing market research projects. Janica's career also includes roles at UBX as a Brand Associate, focusing on strategic campaign execution and brand communications, and various positions at AIA Philippines and IBM, contributing to operations and human resources functions. Janica holds a Master of Business Administration from Trinity University of Asia, complementing a Bachelor of Science in Business Administration with a major in Financial Management.