Rick Monheim is an experienced Systems Administrator at Security First Bank since February 2007, providing technical support for 250 users across 28 branches. Responsibilities include building and maintaining Windows servers, configuring the production Citrix XenApp environment, and managing software installation and deployment. Rick has participated in decision-making for software and hardware purchases and oversaw disaster recovery site planning. Previous experience includes roles as a Software Engineer/Web Developer at Kirsner Industries and as a Service Coordinator/Service Technician at Microsolutions INC. Rick holds a Bachelor of Science degree in Computer Science from South Dakota Mines, completed in 2002.