Security Information Systems, Inc.
Carlos Resto is an experienced IT professional with a strong background in technical support and desktop support. Currently serving as a Technical Support Specialist at Security Information Systems, Inc. since July 2017, Carlos previously held various roles at Carlos Albizu University from May 2008 to July 2017, including IT Specialist for desktop support, Computer Lab Specialist, and Library Assistant. Carlos's responsibilities involved assisting employees and students with IT issues, developing departmental solutions, and supporting users on Microsoft and Mac OS platforms. Carlos Resto holds a Bachelor's degree in Management Information Systems and an associate's degree in computer repair and installation of networks from Universidad Metropolitana, as well as a Professional Certification in Computer Programming from the same institution.
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Security Information Systems, Inc.
Security Information Systems, Inc. (SIS) is a leader in high performance software systems for the security industry. With over 5000 installations world-wide, the Alarm Center software series has set the standard for reliability and excellence in dispatch center automation & security management software. The Alarm Center has received the"stamp of approval" by the watch dog agencies of the industry, it is UL & ULC Classified and has passed the stringent testing requirements of the Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) and complies with Assured Compliance Assessment Solution (ACAS) and the Secure Configuration Compliance Validation Initiative (SCCVI) providing the required automated network vulnerability scanning, configuration assessment, application vulnerability scanning, device configuration assessment, and network discovery required for government installations.