Will Zumwalt has over two decades of experience in operations strategy and process improvement, currently serving as Principal Operations Strategy/Process Improvement at Discover Financial Services since January 2001. Previous roles at the company include Lead Operations Strategy Analyst, Area Manager for Credit Card services, Collections Manager, Quality and Risk Manager, Bank Manager, National Sales Trainer, and Unit Manager. In addition, Will Zumwalt has been a Mortgage Loan Officer at Security National Mortgage Company since April 2008. Will Zumwalt earned a Bachelor's degree in Organizational Leadership from the University of Utah between 2001 and 2005.
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