Tam Duong

Tam Duong is an experienced Business and Salesforce Analyst, currently serving at Securus Monitoring Solutions since January 2018. In this hybrid role, Tam collaborates across various teams, including Sales and Marketing, as the sole Salesforce.com administrator. Previous experience includes a position at Medtronic as a Business Analyst and Salesforce Administrator, where responsibilities encompassed managing a Salesforce system for over 3,000 users, collaborating with IT, and overseeing data integrity and user training. Prior roles involved marketing analysis at Allianz Life and consulting for Carlson Brand Enterprise, alongside teaching assistance at Carlson School of Management. Tam holds a Bachelor of Science in Marketing-Entrepreneurial Management from the University of Minnesota and a TEFL certification from Hamline University.