Nick Fesh is an accomplished Account Manager Team Lead at Sedex since September 2025, with a robust background in customer success management across various companies. Previously, Nick served as Manager of the US Customer Success Team at Natterbox, where a focus on customer satisfaction and VoIP solutions was paramount. Throughout a career marked by driving exceptional customer experiences, Nick demonstrated proven leadership in both strategic initiatives and operational management, achieving significant performance milestones, including over 200% quota attainment with a 93% client retention rate. Additional experience includes roles at Keeper Security, Inc. as a Customer Success Manager managing approximately 500 accounts, and at Strive Logistics in carrier procurement and national account specialization. Nick holds a Bachelor's degree in Organizational Leadership from Northwestern University, completed in March 2025, and has a background in the Ohio Air National Guard as an Aircraft Maintenance Technician.
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