Beatrice W. began their career in 2021 as a Customer Service Representative at Liveops, Inc., where they handled customer complaints and concerns, provided refunds and credits to item problems, and contacted retailers to provide feedback for customer issues. Beatrice also communicated with team members through slack to reach different resolutions. In 2022, they took on two roles, Community Manager at Seekncheck and Social Media Manager / Virtual Assistant at Beainspiredva. As Community Manager, they created community content in order to grow and nurture their audience, came up with marketing ideas to expand their clientele through a content strategy, and performed landing page and A/B testing.
Beatrice W. obtained an Associate of Science in Information Technology from City Colleges of Chicago-Richard J Daley College. Beatrice also holds certifications in Marketing on Pinterest from LinkedIn, obtained in June 2022, and Advanced Network Systems & Technology from City Colleges of Chicago-Richard J Daley College.
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