Sepideh Rogers

Sepideh Rogers has over 14 years of work experience in customer support and field service roles in the life sciences industry. Sepideh currently holds the position of Director of Field Service and Remote Support at Seer since August 2022. Prior to that, they worked as the Director of Customer Care at Singular Genomics from July 2021 to August 2022. Before joining Singular Genomics, they spent more than 13 years at Roche, where they held various roles including Manager of Global Customer Support from October 2017 to May 2021, Principal Application Expert in Next Generation Sequencing from October 2015 to October 2017, and Regional Application Consultant for Sequencing Solutions from February 2008 to October 2015.

Sepideh Rogers holds a Bachelor of Science (BS) degree in Physics from New York University. Additionally, they attended the Texas Academy of Mathematics and Science, although the specific degree and field of study are not provided. Sepideh has obtained several certifications, including "Forrester Leading With Customer Obsession" from Forrester in June 2023, "Customer Service Foundations" from LinkedIn in March 2022, "An Overview of Design Controls," "An Overview of Document Management," "How to Prepare for and Drive Successful Audits with Greenlight Guru," and "Training Management in the Medical Device Industry" from Greenlight Guru in October 2021, "Audit Basics" from Greenlight Guru in September 2021, and "Certified SAFe® 5 Agilist" from Scaled Agile, Inc. in January 2021.