Sinead Croke is currently the Vice President of Customer Experience at Segen. Prior to this, Sinead held the position of CX Director at Evri, Director Customer Experience at DPD UK, and Customer Experience Consultant at Leap Frog Solutions. Sinead also has a background in various roles at Microsoft, including Customer Operations Manager, Training & Communications Manager, Training Specialist, and Operations Account Manager for Eastern Europe & Iberia. Sinead's educational background includes a Postgraduate Diploma in Business & IT from Dublin Business School, a BA in Business Management from Dublin Business School, and a Diploma in Business, Spanish & Russian from Technological University Dublin.
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